/etc/horde/whups/create_email.plain.php is in php-horde-whups 3.0.9-1.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 | <?php
/**
* This is the template for notification emails sent after creating a new
* ticket.
*
* If you want to customize this template, copy it to
* "create_email.plain.local.php" first, and edit that version. You can also
* specify queue-specific notification messages by creating seperate files with
* the following naming convention: "create_email.plain.X.php" will be used for
* ticket creation emails for queue "X".
*
* If using non-ASCII characters in this file, it has to saved with UTF-8
* encoding. The following variables are available:
*
* $this->ticket_url: The link to the ticket page.
* $this->table: The ticket summary table.
* $this->comment: The user comment(s) to include if any.
* $this->dont_reply: Whether telling users to not reply is enabled in
* the configuration.
* $this->date: The current date.
* $this->full_name: The full name of the notification recipient.
* $this->auth_name: The full name of the user that updated the ticket.
* $this->role: The recipient role, one of 'always', 'listener',
* 'requester', 'queue', 'owner' in ascending importance
* order.
*/
?>
<?php if ($this->dont_reply): ?>
<?php echo _("DO NOT REPLY TO THIS MESSAGE. THIS EMAIL ADDRESS IS NOT MONITORED.") ?>
<?php endif; ?>
<?php echo $this->ticket_url ?>
<?php echo $this->table ?>
<?php echo $this->comment ?>
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