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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<html>
<head>
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<title>2.5 Troubleshooting</title>
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<H1><A NAME="SECTION004500000000000000000"></A><A NAME="inst-trouble"></A>
<BR>
2.5 Troubleshooting
</H1>

<P>
There are a few things you can try to identify the problem: 

<P>

<UL>
<LI>Carefully study the error output, if any. 

<P>
</LI>
<LI>Check the server error log file, it may contain useful clues. 

<P>
</LI>
<LI>Try running Apache from the command line in single process mode:
  <div class="verbatim"><pre>
    ./httpd -X
</pre></div>
  This prevents it from backgrounding itself and may provide some useful
  information.

<P>
</LI>
<LI>Beginning with mod_python 3.2.0, you can use the mod_python.testhandler
  to diagnose your configuration. Add this to your <span class="file">httpd.conf</span> file :

<P>
<div class="verbatim"><pre>
    &lt;Location /mpinfo&gt;
      SetHandler mod_python
      PythonHandler mod_python.testhandler
    &lt;/Location&gt;
</pre></div>

<P>
Now point your browser to the <span class="file">/mpinfo</span> URL
  (e.g. <span class="file">http://localhost/mpinfo</span>) and note down the information given.
  This will help you reporting your problem to the mod_python list.

<P>
</LI>
<LI>Ask on the mod_python list. Make sure to provide specifics such as:

<P>

<UL>
<LI>Mod_python version.
</LI>
<LI>Your operating system type, name and version.
</LI>
<LI>Your Python version, and any unusual compilation options.
</LI>
<LI>Your Apache version.
</LI>
<LI>Relevant parts of the Apache config, .htaccess.
</LI>
<LI>Relevant parts of the Python code.

<P>
</LI>
</UL>

<P>
</LI>
</UL>

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<span class="release-info">Release 3.3.1, documentation updated on January 29, 2007.</span>
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