preinst is in otrs2 6.0.5-1.
This file is a maintainer script. It is executed when installing (*inst) or removing (*rm) the package.
The actual contents of the file can be viewed below.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 | #!/bin/sh
set -e
OTRSHOME=/usr/share/otrs
case "$1" in
install)
adduser --system --home $OTRSHOME --no-create-home --ingroup www-data otrs
;;
upgrade)
;;
abort-upgrade)
;;
*)
echo "preinst called with unknown argument \`$1'" 1>&2
exit 1
;;
esac
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