/usr/share/otrs/scripts/DBUpdateTo6/MigrateGenericAgentJobs.pm is in otrs2 6.0.5-1.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
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# Copyright (C) 2001-2018 OTRS AG, http://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
package scripts::DBUpdateTo6::MigrateGenericAgentJobs; ## no critic
use strict;
use warnings;
use parent qw(scripts::DBUpdateTo6::Base);
our @ObjectDependencies = (
'Kernel::System::DB',
'Kernel::System::Log',
);
=head1 NAME
scripts::DBUpdateTo6::MigrateGenericAgentJobs - Migrate GA job configurations to new ticket search article field names.
=cut
sub Run {
my ( $Self, %Param ) = @_;
# Rename old-style article fields in generic agent job definitions.
return if !$Self->_MigrateOldStyleArticleFields();
# Change ArticleType data to IsVisibleForAgent in postmaster+filter table.
return if !$Self->_MigrateArticleTypeToIsVisibleForCustomer();
return 1;
}
=head2 _MigrateOldStyleArticleFields()
Rename old-style article fields in generic agent job definitions.
my $Result = $DBUpdateTo6Object->_MigrateOldStyleArticleFields(
Data => \@OldData, # Old structure content
);
Returns 1 on success.
=cut
sub _MigrateOldStyleArticleFields {
my ( $Self, %Param ) = @_;
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# Rename old-style article fields in search parameters.
my %KeyMap = (
Body => 'MIMEBase_Body',
Cc => 'MIMEBase_Cc',
From => 'MIMEBase_From',
Subject => 'MIMEBase_Subject',
To => 'MIMEBase_To',
);
KEY:
for my $OldKey ( sort keys %KeyMap ) {
my @Data;
next KEY if !$DBObject->Prepare(
SQL => 'SELECT DISTINCT job_key
FROM generic_agent_jobs
WHERE job_key = ?
',
Bind => [ \$OldKey ],
);
ROW:
while ( my @Row = $DBObject->FetchrowArray() ) {
next ROW if !$Row[0];
my %CurrentRow = (
OldKey => $OldKey,
Key => $KeyMap{$OldKey},
);
push @Data, \%CurrentRow;
}
next KEY if !@Data;
my $MigrationResult = $Self->_MigrateData(
Data => \@Data,
);
if ( !$MigrationResult ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "An error occurred during data migration for: $OldKey!",
);
return;
}
}
return 1;
}
=head2 _MigrateArticleTypeToIsVisibleForCustomer()
Change ArticleType data to IsVisibleForAgent in postmaster+filter table.
Returns 1 on success.
=cut
sub _MigrateArticleTypeToIsVisibleForCustomer {
my ( $Self, %Param ) = @_;
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# get the needed ArticleTypeMapping from a YML file
my $TaskConfig = $Self->GetTaskConfig( Module => 'MigrateArticleData' );
my %ArticleTypeMapping = %{ $TaskConfig->{ArticleTypeMapping} };
GABTABLE:
for my $Field (qw(NewArticleType NewNoteArticleType)) {
next GABTABLE if !$DBObject->Prepare(
SQL => '
SELECT job_name, job_key, job_value
FROM generic_agent_jobs
WHERE job_key = ?
ORDER BY job_name ASC
',
Bind => [ \$Field ],
);
my $NewKeyValue;
if ( $Field eq 'NewArticleType' ) {
$NewKeyValue = 'NewIsVisibleForCustomer';
}
else {
$NewKeyValue = 'NewNoteIsVisibleForCustomer';
}
my @Data;
ROW:
while ( my @Row = $DBObject->FetchrowArray() ) {
my $JobName = $Row[0];
my $JobKey = $Row[1];
my $JobValue = $Row[2];
next ROW if !$JobKey;
# Map visible for customer.
my $IsVisibleForCustomer = $ArticleTypeMapping{$JobValue}->{Visible} || 0;
my %CurrentRow = (
Name => $JobName,
OldKey => $Field,
Key => $NewKeyValue,
Value => $IsVisibleForCustomer,
);
push @Data, \%CurrentRow;
}
# No data means migration is not needed.
next GABTABLE if !@Data;
my $MigrationResult = $Self->_MigrateData(
Data => \@Data,
);
if ( !$MigrationResult ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "An error occurs during data migration for: $Field!",
);
return;
}
}
return 1;
}
=head2 _MigrateData()
Perform DB changes.
Returns 1 on success.
=cut
sub _MigrateData {
my ( $Self, %Param ) = @_;
if ( !$Param{Data} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need Data!',
);
return;
}
if ( ref $Param{Data} ne 'ARRAY' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Data must be an array reference!',
);
return;
}
if ( !@{ $Param{Data} } ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Data array must not be empty!',
);
return;
}
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
for my $Data ( @{ $Param{Data} } ) {
if ( defined $Data->{Name} ) {
return if !$DBObject->Do(
SQL => '
UPDATE generic_agent_jobs
SET job_key = ?,
job_value = ?
WHERE job_name = ?
AND job_key = ?
',
Bind => [
\$Data->{Key},
\$Data->{Value},
\$Data->{Name},
\$Data->{OldKey},
],
);
}
else {
return if !$DBObject->Do(
SQL => '
UPDATE generic_agent_jobs
SET job_key = ?
WHERE job_key = ?
',
Bind => [
\$Data->{Key},
\$Data->{OldKey},
],
);
}
}
return 1;
}
=head2 CheckPreviousRequirement()
check for initial conditions for running this migration step.
Returns 1 on success
my $Result = $DBUpdateTo6Object->CheckPreviousRequirement();
=cut
sub CheckPreviousRequirement {
my ( $Self, %Param ) = @_;
# try to get the needed ArticleTypeMapping from a YML file
my $TaskConfig = $Self->GetTaskConfig( Module => 'MigrateArticleData' );
return if !$TaskConfig;
my %ArticleTypeMapping = %{ $TaskConfig->{ArticleTypeMapping} };
return if !%ArticleTypeMapping;
return 1;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<http://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (AGPL). If you
did not receive this file, see L<http://www.gnu.org/licenses/agpl.txt>.
=cut
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