/usr/share/otrs/scripts/DBUpdateTo6/MigrateProcessManagementData.pm is in otrs2 6.0.5-1.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
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# Copyright (C) 2001-2018 OTRS AG, http://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
package scripts::DBUpdateTo6::MigrateProcessManagementData; ## no critic
use strict;
use warnings;
use parent qw(scripts::DBUpdateTo6::Base);
our @ObjectDependencies = (
'Kernel::System::DB',
'Kernel::System::Log',
'Kernel::System::YAML',
);
=head1 NAME
scripts::DBUpdateTo6::MigrateProcessManagementData - Migrate process management data to set 'visible for customer' and 'communication channel' values.
=cut
sub Run {
my ( $Self, %Param ) = @_;
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
my $YAMLObject = $Kernel::OM->Get('Kernel::System::YAML');
# get the needed ArticleTypeMapping from a YML file
my $TaskConfig = $Self->GetTaskConfig( Module => 'MigrateArticleData' );
my %ArticleTypeMapping = %{ $TaskConfig->{ArticleTypeMapping} };
PMTABLE:
for my $Table (qw(pm_transition_action pm_activity_dialog)) {
next PMTABLE if !$DBObject->Prepare(
SQL => "SELECT id, config
FROM $Table
ORDER BY id ASC",
);
my @Data;
ROW:
while ( my @Row = $DBObject->FetchrowArray() ) {
my $Config = $YAMLObject->Load( Data => $Row[1] );
if (
!$Config->{Config}->{ArticleType}
&& !$Config->{Fields}->{Article}->{Config}->{ArticleType}
)
{
next ROW;
}
if ( $Table eq 'pm_transition_action' ) {
my $IsVisibleForCustomer = $ArticleTypeMapping{ $Config->{Config}->{ArticleType} }->{Visible} || 0;
my $CommunicationChannel
= $ArticleTypeMapping{ $Config->{Config}->{ArticleType} }->{Channel} || 'Internal';
$Config->{Config}->{IsVisibleForCustomer} = $IsVisibleForCustomer;
$Config->{Config}->{CommunicationChannel} = $CommunicationChannel;
delete $Config->{Config}->{ArticleType};
}
elsif ( $Table eq 'pm_activity_dialog' ) {
my $IsVisibleForCustomer
= $ArticleTypeMapping{ $Config->{Fields}->{Article}->{Config}->{ArticleType} }->{Visible} || 0;
my $CommunicationChannel
= $ArticleTypeMapping{ $Config->{Fields}->{Article}->{Config}->{ArticleType} }->{Channel}
|| 'Internal';
$Config->{Fields}->{Article}->{Config}->{IsVisibleForCustomer} = $IsVisibleForCustomer;
$Config->{Fields}->{Article}->{Config}->{CommunicationChannel} = $CommunicationChannel;
delete $Config->{Fields}->{Article}->{Config}->{ArticleType};
}
my %CurrentRow = (
ID => $Row[0],
Config => $Config,
);
push @Data, \%CurrentRow;
}
# No data means migration is not needed.
next PMTABLE if !@Data;
my $MigrationResult = $Self->_MigrateData(
Data => \@Data,
Table => $Table,
);
if ( !$MigrationResult ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "An error occured during data migration for: $Table!",
);
return;
}
}
return 1;
}
=head2 _MigrateData()
Migrates the config for process management data.
my $Result = $DBUpdateTo6Object->_MigrateData(
Data => \@Data,
);
=cut
sub _MigrateData {
my ( $Self, %Param ) = @_;
# Check needed stuff.
if ( !$Param{Data} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need Data!",
);
return;
}
# Check needed stuff.
if ( ref $Param{Data} ne 'ARRAY' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Data must be an array reference!",
);
return;
}
if ( !@{ $Param{Data} } ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Data array must not be empty!",
);
return;
}
if ( !defined $Param{Table} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need Table!",
);
return;
}
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
my $YAMLObject = $Kernel::OM->Get('Kernel::System::YAML');
for my $Data ( @{ $Param{Data} } ) {
# Dump config as string.
my $Config = $YAMLObject->Dump( Data => $Data->{Config} );
return if !$DBObject->Do(
SQL => "
UPDATE $Param{Table}
SET config = ?
WHERE id = ?
",
Bind => [
\$Config,
\$Data->{ID},
],
);
}
return 1;
}
=head2 CheckPreviousRequirement()
check for initial conditions for running this migration step.
Returns 1 on success
my $Result = $DBUpdateTo6Object->CheckPreviousRequirement();
=cut
sub CheckPreviousRequirement {
my ( $Self, %Param ) = @_;
# try to get the needed ArticleTypeMapping from a YML file
my $TaskConfig = $Self->GetTaskConfig( Module => 'MigrateArticleData' );
return if !$TaskConfig;
my %ArticleTypeMapping = %{ $TaskConfig->{ArticleTypeMapping} };
return if !%ArticleTypeMapping;
return 1;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<http://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (AGPL). If you
did not receive this file, see L<http://www.gnu.org/licenses/agpl.txt>.
=cut
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