rt4-doc-html 4.4.2-2 / usr / share / doc / rt4-doc-html / index.html

<dl class='superindex'>
<dt>Install and Upgrade Documentation</dt>
<dd>
  <a href='README.html'>README</a><br>
  <a href='README.Oracle.html'>README.Oracle</a><br>
  <a href='RT_Config.html'>RT Config</a><br>
  <a href='UPGRADING-4.4.html'>UPGRADING-4.4</a><br>
  <a href='UPGRADING-4.2.html'>UPGRADING-4.2</a><br>
  <a href='UPGRADING-4.0.html'>UPGRADING-4.0</a><br>
  <a href='UPGRADING-3.8.html'>UPGRADING-3.8</a><br>
  <a href='UPGRADING-3.6.html'>UPGRADING-3.6</a><br>
  <a href='UPGRADING-3.4.html'>UPGRADING-3.4</a><br>
  <a href='UPGRADING-3.2.html'>UPGRADING-3.2</a><br>
  <a href='UPGRADING-3.0.html'>UPGRADING-3.0</a><br>
  <a href='UPGRADING-2.0.html'>UPGRADING-2.0</a><br>
  <a href='UPGRADING.mysql.html'>UPGRADING.mysql</a><br>
  <a href='web_deployment.html'>Web deployment</a><br>
  <a href='configure.html'>configure options</a><br>
</dd>
<dt>User Documentation</dt>
<dd>
  <a href='assets.html'>Assets</a><br>
  <a href='authentication.html'>Authentication</a><br>
  <a href='automating_rt.html'>Automating rt</a><br>
  <a href='backups.html'>Backups</a><br>
  <a href='charts.html'>Charts</a><br>
  <a href='customizing/approvals.html'>Customizing/Approvals</a><br>
  <a href='customizing/articles_introduction.html'>Customizing/Articles introduction</a><br>
  <a href='customizing/assets/tutorial.html'>Customizing/Assets/Tutorial</a><br>
  <a href='customizing/lifecycles.html'>Customizing/Lifecycles</a><br>
  <a href='customizing/scrip_conditions_and_action.html'>Customizing/Scrip conditions and action</a><br>
  <a href='customizing/search_result_columns.html'>Customizing/Search result columns</a><br>
  <a href='customizing/sla.html'>Customizing/Sla</a><br>
  <a href='customizing/styling_rt.html'>Customizing/Styling rt</a><br>
  <a href='customizing/templates.html'>Customizing/Templates</a><br>
  <a href='customizing/timezones_in_charts.html'>Customizing/Timezones in charts</a><br>
  <a href='dashboards.html'>Dashboards</a><br>
  <a href='dashboards_reporting.html'>Dashboards reporting</a><br>
  <a href='extending/clickable_links.html'>Extending/Clickable links</a><br>
  <a href='extending/external_custom_fields.html'>Extending/External custom fields</a><br>
  <a href='extending/mail_plugins.html'>Extending/Mail plugins</a><br>
  <a href='extending/using_forms_widgets.html'>Extending/Using forms widgets</a><br>
  <a href='extensions.html'>Extensions</a><br>
  <a href='format-strings.html'>Format-strings</a><br>
  <a href='full_text_indexing.html'>Full text indexing</a><br>
  <a href='glossary.html'>Glossary</a><br>
  <a href='hacking.html'>Hacking</a><br>
  <a href='initialdata.html'>Initialdata</a><br>
  <a href='query_builder.html'>Query builder</a><br>
  <a href='reminders.html'>Reminders</a><br>
  <a href='reporting/feeds.html'>Reporting/Feeds</a><br>
  <a href='rt_perl.html'>Rt perl</a><br>
  <a href='security.html'>Security</a><br>
  <a href='subscriptions_feeds.html'>Subscriptions feeds</a><br>
  <a href='ticket_metadata.html'>Ticket metadata</a><br>
  <a href='upgrade/upgrade-sla.html'>Upgrade/Upgrade-sla</a><br>
  <a href='writing_extensions.html'>Writing extensions</a><br>
  <a href='writing_portlets.html'>Writing portlets</a><br>
</dd>
<dt>Utilities (bin)</dt>
<dd>
  <a href='rt.html'>rt</a><br>
  <a href='rt-crontool.html'>rt-crontool</a><br>
  <a href='rt-mailgate.html'>rt-mailgate</a><br>
</dd>
<dt>Utilities (sbin)</dt>
<dd>
  <a href='rt-attributes-viewer.html'>rt-attributes-viewer</a><br>
  <a href='rt-clean-sessions.html'>rt-clean-sessions</a><br>
  <a href='rt-dump-metadata.html'>rt-dump-metadata</a><br>
  <a href='rt-email-dashboards.html'>rt-email-dashboards</a><br>
  <a href='rt-email-digest.html'>rt-email-digest</a><br>
  <a href='rt-email-group-admin.html'>rt-email-group-admin</a><br>
  <a href='rt-externalize-attachments.html'>rt-externalize-attachments</a><br>
  <a href='rt-fulltext-indexer.html'>rt-fulltext-indexer</a><br>
  <a href='rt-importer.html'>rt-importer</a><br>
  <a href='rt-ldapimport.html'>rt-ldapimport</a><br>
  <a href='rt-preferences-viewer.html'>rt-preferences-viewer</a><br>
  <a href='rt-search-attributes.html'>rt-search-attributes</a><br>
  <a href='rt-serializer.html'>rt-serializer</a><br>
  <a href='rt-server.html'>rt-server</a><br>
  <a href='rt-server.fcgi.html'>rt-server.fcgi</a><br>
  <a href='rt-session-viewer.html'>rt-session-viewer</a><br>
  <a href='rt-setup-database.html'>rt-setup-database</a><br>
  <a href='rt-setup-fulltext-index.html'>rt-setup-fulltext-index</a><br>
  <a href='rt-shredder.html'>rt-shredder</a><br>
  <a href='rt-test-dependencies.html'>rt-test-dependencies</a><br>
  <a href='rt-validate-aliases.html'>rt-validate-aliases</a><br>
  <a href='rt-validator.html'>rt-validator</a><br>
  <a href='standalone_httpd.html'>standalone_httpd</a><br>
</dd>
<dt>Developer Documentation</dt>
<dd>
  <a href='RT.html'>RT</a><br>
  <a href='RT/ACE.html'>RT::ACE</a><br>
  <a href='RT/ACL.html'>RT::ACL</a><br>
  <a href='RT/Article.html'>RT::Article</a><br>
  <a href='RT/Articles.html'>RT::Articles</a><br>
  <a href='RT/Asset.html'>RT::Asset</a><br>
  <a href='RT/Assets.html'>RT::Assets</a><br>
  <a href='RT/Attachment.html'>RT::Attachment</a><br>
  <a href='RT/Attachments.html'>RT::Attachments</a><br>
  <a href='RT/Attribute.html'>RT::Attribute</a><br>
  <a href='RT/Attributes.html'>RT::Attributes</a><br>
  <a href='RT/Authen/ExternalAuth.html'>RT::Authen::ExternalAuth</a><br>
  <a href='RT/Authen/ExternalAuth/DBI.html'>RT::Authen::ExternalAuth::DBI</a><br>
  <a href='RT/Authen/ExternalAuth/DBI/Cookie.html'>RT::Authen::ExternalAuth::DBI::Cookie</a><br>
  <a href='RT/Authen/ExternalAuth/LDAP.html'>RT::Authen::ExternalAuth::LDAP</a><br>
  <a href='RT/Base.html'>RT::Base</a><br>
  <a href='RT/CachedGroupMember.html'>RT::CachedGroupMember</a><br>
  <a href='RT/CachedGroupMembers.html'>RT::CachedGroupMembers</a><br>
  <a href='RT/Catalog.html'>RT::Catalog</a><br>
  <a href='RT/Catalogs.html'>RT::Catalogs</a><br>
  <a href='RT/Class.html'>RT::Class</a><br>
  <a href='RT/Classes.html'>RT::Classes</a><br>
  <a href='RT/Config.html'>RT::Config</a><br>
  <a href='RT/Crypt.html'>RT::Crypt</a><br>
  <a href='RT/Crypt/GnuPG.html'>RT::Crypt::GnuPG</a><br>
  <a href='RT/Crypt/Role.html'>RT::Crypt::Role</a><br>
  <a href='RT/Crypt/SMIME.html'>RT::Crypt::SMIME</a><br>
  <a href='RT/CurrentUser.html'>RT::CurrentUser</a><br>
  <a href='RT/CustomField.html'>RT::CustomField</a><br>
  <a href='RT/CustomFieldValue.html'>RT::CustomFieldValue</a><br>
  <a href='RT/CustomFieldValues.html'>RT::CustomFieldValues</a><br>
  <a href='RT/CustomFieldValues/Canonicalizer.html'>RT::CustomFieldValues::Canonicalizer</a><br>
  <a href='RT/CustomFieldValues/Canonicalizer/Lowercase.html'>RT::CustomFieldValues::Canonicalizer::Lowercase</a><br>
  <a href='RT/CustomFieldValues/Canonicalizer/Uppercase.html'>RT::CustomFieldValues::Canonicalizer::Uppercase</a><br>
  <a href='RT/CustomFieldValues/External.html'>RT::CustomFieldValues::External</a><br>
  <a href='RT/CustomFieldValues/Groups.html'>RT::CustomFieldValues::Groups</a><br>
  <a href='RT/CustomFields.html'>RT::CustomFields</a><br>
  <a href='RT/CustomRole.html'>RT::CustomRole</a><br>
  <a href='RT/CustomRoles.html'>RT::CustomRoles</a><br>
  <a href='RT/Dashboard.html'>RT::Dashboard</a><br>
  <a href='RT/Dashboards.html'>RT::Dashboards</a><br>
  <a href='RT/Date.html'>RT::Date</a><br>
  <a href='RT/EmailParser.html'>RT::EmailParser</a><br>
  <a href='RT/ExternalStorage.html'>RT::ExternalStorage</a><br>
  <a href='RT/ExternalStorage/AmazonS3.html'>RT::ExternalStorage::AmazonS3</a><br>
  <a href='RT/ExternalStorage/Disk.html'>RT::ExternalStorage::Disk</a><br>
  <a href='RT/ExternalStorage/Dropbox.html'>RT::ExternalStorage::Dropbox</a><br>
  <a href='RT/Graph/Tickets.html'>RT::Graph::Tickets</a><br>
  <a href='RT/Group.html'>RT::Group</a><br>
  <a href='RT/GroupMember.html'>RT::GroupMember</a><br>
  <a href='RT/GroupMembers.html'>RT::GroupMembers</a><br>
  <a href='RT/Groups.html'>RT::Groups</a><br>
  <a href='RT/Handle.html'>RT::Handle</a><br>
  <a href='RT/I18N.html'>RT::I18N</a><br>
  <a href='RT/Installer.html'>RT::Installer</a><br>
  <a href='RT/Interface/CLI.html'>RT::Interface::CLI</a><br>
  <a href='RT/Interface/Email.html'>RT::Interface::Email</a><br>
  <a href='RT/Interface/Email/Action/Defaults.html'>RT::Interface::Email::Action::Defaults</a><br>
  <a href='RT/Interface/Email/Action/Resolve.html'>RT::Interface::Email::Action::Resolve</a><br>
  <a href='RT/Interface/Email/Action/Take.html'>RT::Interface::Email::Action::Take</a><br>
  <a href='RT/Interface/Email/Auth/MailFrom.html'>RT::Interface::Email::Auth::MailFrom</a><br>
  <a href='RT/Interface/Email/Authz/Default.html'>RT::Interface::Email::Authz::Default</a><br>
  <a href='RT/Interface/Email/Authz/RequireEncrypted.html'>RT::Interface::Email::Authz::RequireEncrypted</a><br>
  <a href='RT/Interface/Email/Crypt.html'>RT::Interface::Email::Crypt</a><br>
  <a href='RT/Interface/Email/Role.html'>RT::Interface::Email::Role</a><br>
  <a href='RT/Interface/REST.html'>RT::Interface::REST</a><br>
  <a href='RT/Interface/Web.html'>RT::Interface::Web</a><br>
  <a href='RT/Interface/Web/Handler.html'>RT::Interface::Web::Handler</a><br>
  <a href='RT/Interface/Web/Menu.html'>RT::Interface::Web::Menu</a><br>
  <a href='RT/Interface/Web/QueryBuilder/Tree.html'>RT::Interface::Web::QueryBuilder::Tree</a><br>
  <a href='RT/Interface/Web/Request.html'>RT::Interface::Web::Request</a><br>
  <a href='RT/Interface/Web/Session.html'>RT::Interface::Web::Session</a><br>
  <a href='RT/LDAPImport.html'>RT::LDAPImport</a><br>
  <a href='RT/Lifecycle.html'>RT::Lifecycle</a><br>
  <a href='RT/Lifecycle/Asset.html'>RT::Lifecycle::Asset</a><br>
  <a href='RT/Lifecycle/Ticket.html'>RT::Lifecycle::Ticket</a><br>
  <a href='RT/Link.html'>RT::Link</a><br>
  <a href='RT/Links.html'>RT::Links</a><br>
  <a href='RT/ObjectClass.html'>RT::ObjectClass</a><br>
  <a href='RT/ObjectClasses.html'>RT::ObjectClasses</a><br>
  <a href='RT/ObjectCustomField.html'>RT::ObjectCustomField</a><br>
  <a href='RT/ObjectCustomFieldValue.html'>RT::ObjectCustomFieldValue</a><br>
  <a href='RT/ObjectCustomFieldValues.html'>RT::ObjectCustomFieldValues</a><br>
  <a href='RT/ObjectCustomRole.html'>RT::ObjectCustomRole</a><br>
  <a href='RT/ObjectCustomRoles.html'>RT::ObjectCustomRoles</a><br>
  <a href='RT/ObjectScrip.html'>RT::ObjectScrip</a><br>
  <a href='RT/ObjectScrips.html'>RT::ObjectScrips</a><br>
  <a href='RT/ObjectTopic.html'>RT::ObjectTopic</a><br>
  <a href='RT/ObjectTopics.html'>RT::ObjectTopics</a><br>
  <a href='RT/Plugin.html'>RT::Plugin</a><br>
  <a href='RT/Principal.html'>RT::Principal</a><br>
  <a href='RT/Principals.html'>RT::Principals</a><br>
  <a href='RT/Queue.html'>RT::Queue</a><br>
  <a href='RT/Queues.html'>RT::Queues</a><br>
  <a href='RT/Record.html'>RT::Record</a><br>
  <a href='RT/Record/AddAndSort.html'>RT::Record::AddAndSort</a><br>
  <a href='RT/Record/Role.html'>RT::Record::Role</a><br>
  <a href='RT/Record/Role/Lifecycle.html'>RT::Record::Role::Lifecycle</a><br>
  <a href='RT/Record/Role/Links.html'>RT::Record::Role::Links</a><br>
  <a href='RT/Record/Role/Rights.html'>RT::Record::Role::Rights</a><br>
  <a href='RT/Record/Role/Roles.html'>RT::Record::Role::Roles</a><br>
  <a href='RT/Record/Role/Status.html'>RT::Record::Role::Status</a><br>
  <a href='RT/Reminders.html'>RT::Reminders</a><br>
  <a href='RT/Report/Tickets.html'>RT::Report::Tickets</a><br>
  <a href='RT/Report/Tickets/Entry.html'>RT::Report::Tickets::Entry</a><br>
  <a href='RT/SLA.html'>RT::SLA</a><br>
  <a href='RT/SavedSearch.html'>RT::SavedSearch</a><br>
  <a href='RT/SavedSearches.html'>RT::SavedSearches</a><br>
  <a href='RT/Scrip.html'>RT::Scrip</a><br>
  <a href='RT/ScripAction.html'>RT::ScripAction</a><br>
  <a href='RT/ScripActions.html'>RT::ScripActions</a><br>
  <a href='RT/ScripCondition.html'>RT::ScripCondition</a><br>
  <a href='RT/ScripConditions.html'>RT::ScripConditions</a><br>
  <a href='RT/Scrips.html'>RT::Scrips</a><br>
  <a href='RT/Search.html'>RT::Search</a><br>
  <a href='RT/Search/ActiveTicketsInQueue.html'>RT::Search::ActiveTicketsInQueue</a><br>
  <a href='RT/Search/FromSQL.html'>RT::Search::FromSQL</a><br>
  <a href='RT/Search/Simple.html'>RT::Search::Simple</a><br>
  <a href='RT/SearchBuilder.html'>RT::SearchBuilder</a><br>
  <a href='RT/SearchBuilder/AddAndSort.html'>RT::SearchBuilder::AddAndSort</a><br>
  <a href='RT/SearchBuilder/Role.html'>RT::SearchBuilder::Role</a><br>
  <a href='RT/SearchBuilder/Role/Roles.html'>RT::SearchBuilder::Role::Roles</a><br>
  <a href='RT/SharedSetting.html'>RT::SharedSetting</a><br>
  <a href='RT/SharedSettings.html'>RT::SharedSettings</a><br>
  <a href='RT/Shredder.html'>RT::Shredder</a><br>
  <a href='RT/Shredder/Constants.html'>RT::Shredder::Constants</a><br>
  <a href='RT/Shredder/Dependencies.html'>RT::Shredder::Dependencies</a><br>
  <a href='RT/Shredder/Plugin.html'>RT::Shredder::Plugin</a><br>
  <a href='RT/Shredder/Plugin/Attachments.html'>RT::Shredder::Plugin::Attachments</a><br>
  <a href='RT/Shredder/Plugin/Base.html'>RT::Shredder::Plugin::Base</a><br>
  <a href='RT/Shredder/Plugin/Base/Dump.html'>RT::Shredder::Plugin::Base::Dump</a><br>
  <a href='RT/Shredder/Plugin/Base/Search.html'>RT::Shredder::Plugin::Base::Search</a><br>
  <a href='RT/Shredder/Plugin/Objects.html'>RT::Shredder::Plugin::Objects</a><br>
  <a href='RT/Shredder/Plugin/Tickets.html'>RT::Shredder::Plugin::Tickets</a><br>
  <a href='RT/Shredder/Plugin/Users.html'>RT::Shredder::Plugin::Users</a><br>
  <a href='RT/Squish.html'>RT::Squish</a><br>
  <a href='RT/Squish/CSS.html'>RT::Squish::CSS</a><br>
  <a href='RT/Squish/JS.html'>RT::Squish::JS</a><br>
  <a href='RT/StyleGuide.html'>RT::StyleGuide</a><br>
  <a href='RT/System.html'>RT::System</a><br>
  <a href='RT/Template.html'>RT::Template</a><br>
  <a href='RT/Templates.html'>RT::Templates</a><br>
  <a href='RT/Test.html'>RT::Test</a><br>
  <a href='RT/Test/Email.html'>RT::Test::Email</a><br>
  <a href='RT/Test/Shredder.html'>RT::Test::Shredder</a><br>
  <a href='RT/Ticket.html'>RT::Ticket</a><br>
  <a href='RT/Tickets.html'>RT::Tickets</a><br>
  <a href='RT/Topic.html'>RT::Topic</a><br>
  <a href='RT/Topics.html'>RT::Topics</a><br>
  <a href='RT/Transaction.html'>RT::Transaction</a><br>
  <a href='RT/Transactions.html'>RT::Transactions</a><br>
  <a href='RT/URI.html'>RT::URI</a><br>
  <a href='RT/URI/a.html'>RT::URI::a</a><br>
  <a href='RT/URI/asset.html'>RT::URI::asset</a><br>
  <a href='RT/URI/base.html'>RT::URI::base</a><br>
  <a href='RT/URI/fsck_com_article.html'>RT::URI::fsck_com_article</a><br>
  <a href='RT/URI/fsck_com_rt.html'>RT::URI::fsck_com_rt</a><br>
  <a href='RT/URI/t.html'>RT::URI::t</a><br>
  <a href='RT/User.html'>RT::User</a><br>
  <a href='RT/Users.html'>RT::Users</a><br>
  <a href='RT/Util.html'>RT::Util</a><br>
</dd>
<dt>Actions</dt>
<dd>
  <a href='RT/Action.html'>RT::Action</a><br>
  <a href='RT/Action/AutoOpen.html'>RT::Action::AutoOpen</a><br>
  <a href='RT/Action/AutoOpenInactive.html'>RT::Action::AutoOpenInactive</a><br>
  <a href='RT/Action/Autoreply.html'>RT::Action::Autoreply</a><br>
  <a href='RT/Action/CreateTickets.html'>RT::Action::CreateTickets</a><br>
  <a href='RT/Action/EscalatePriority.html'>RT::Action::EscalatePriority</a><br>
  <a href='RT/Action/ExtractSubjectTag.html'>RT::Action::ExtractSubjectTag</a><br>
  <a href='RT/Action/LinearEscalate.html'>RT::Action::LinearEscalate</a><br>
  <a href='RT/Action/Notify.html'>RT::Action::Notify</a><br>
  <a href='RT/Action/NotifyAsComment.html'>RT::Action::NotifyAsComment</a><br>
  <a href='RT/Action/NotifyGroup.html'>RT::Action::NotifyGroup</a><br>
  <a href='RT/Action/NotifyGroupAsComment.html'>RT::Action::NotifyGroupAsComment</a><br>
  <a href='RT/Action/NotifyOwnerOrAdminCc.html'>RT::Action::NotifyOwnerOrAdminCc</a><br>
  <a href='RT/Action/OpenOnStarted.html'>RT::Action::OpenOnStarted</a><br>
  <a href='RT/Action/RecordComment.html'>RT::Action::RecordComment</a><br>
  <a href='RT/Action/RecordCorrespondence.html'>RT::Action::RecordCorrespondence</a><br>
  <a href='RT/Action/SLA.html'>RT::Action::SLA</a><br>
  <a href='RT/Action/SLA_SetDue.html'>RT::Action::SLA_SetDue</a><br>
  <a href='RT/Action/SLA_SetStarts.html'>RT::Action::SLA_SetStarts</a><br>
  <a href='RT/Action/SendEmail.html'>RT::Action::SendEmail</a><br>
  <a href='RT/Action/SendForward.html'>RT::Action::SendForward</a><br>
  <a href='RT/Action/SetStatus.html'>RT::Action::SetStatus</a><br>
  <a href='RT/Action/UpdateParentTimeWorked.html'>RT::Action::UpdateParentTimeWorked</a><br>
  <a href='RT/Action/UserDefined.html'>RT::Action::UserDefined</a><br>
</dd>
<dt>Conditions</dt>
<dd>
  <a href='RT/Condition.html'>RT::Condition</a><br>
  <a href='RT/Condition/AnyTransaction.html'>RT::Condition::AnyTransaction</a><br>
  <a href='RT/Condition/BeforeDue.html'>RT::Condition::BeforeDue</a><br>
  <a href='RT/Condition/CloseTicket.html'>RT::Condition::CloseTicket</a><br>
  <a href='RT/Condition/Overdue.html'>RT::Condition::Overdue</a><br>
  <a href='RT/Condition/OwnerChange.html'>RT::Condition::OwnerChange</a><br>
  <a href='RT/Condition/PriorityChange.html'>RT::Condition::PriorityChange</a><br>
  <a href='RT/Condition/PriorityExceeds.html'>RT::Condition::PriorityExceeds</a><br>
  <a href='RT/Condition/QueueChange.html'>RT::Condition::QueueChange</a><br>
  <a href='RT/Condition/ReopenTicket.html'>RT::Condition::ReopenTicket</a><br>
  <a href='RT/Condition/SLA.html'>RT::Condition::SLA</a><br>
  <a href='RT/Condition/SLA_RequireDueSet.html'>RT::Condition::SLA_RequireDueSet</a><br>
  <a href='RT/Condition/SLA_RequireStartsSet.html'>RT::Condition::SLA_RequireStartsSet</a><br>
  <a href='RT/Condition/StatusChange.html'>RT::Condition::StatusChange</a><br>
  <a href='RT/Condition/TimeWorkedChange.html'>RT::Condition::TimeWorkedChange</a><br>
  <a href='RT/Condition/UserDefined.html'>RT::Condition::UserDefined</a><br>
</dd>
<dt>Utilities (devel/tools)</dt>
<dd>
  <a href='rt-apache.html'>rt-apache</a><br>
  <a href='rt-attributes-editor.html'>rt-attributes-editor</a><br>
  <a href='rt-static-docs.html'>rt-static-docs</a><br>
</dd>
</dl>