/usr/share/help-langpack/ur/ubuntu-help/bluetooth-problem-connecting.page is in language-pack-gnome-ur-base 1:14.04+20140410.
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<page xmlns="http://projectmallard.org/1.0/" xmlns:if="http://projectmallard.org/if/1.0/" type="guide" style="problem" version="1.0 if/1.0" id="bluetooth-problem-connecting" xml:lang="ur">
<info>
<link type="guide" xref="bluetooth#problems"/>
<link type="seealso" xref="hardware-driver"/>
<revision pkgversion="3.4.0" date="2012-02-19" status="outdated"/>
<revision version="13.10" date="2013-09-07" status="review"/>
<desc>The adapter could be turned off or may not have drivers, or Bluetooth
might be disabled or blocked.</desc>
<credit type="author">
<name>Phil Bull</name>
<email>philbull@gmail.com</email>
</credit>
<include xmlns="http://www.w3.org/2001/XInclude" href="legal.xml"/>
</info>
<title>I can't connect my Bluetooth device</title>
<p>There are a number of reasons why you may not be able to connect to a
Bluetooth device, such as a phone or headset.</p>
<terms>
<item>
<title>Connection blocked or untrusted</title>
<p>Some Bluetooth devices block connections by default, or require you to
change a setting to allow connections to be made. Make sure that your device
is set up to allow connections.</p>
</item>
<item>
<title>Bluetooth hardware not recognized</title>
<p>Your Bluetooth adapter/dongle may not have been recognized by the
computer. This could be because <link xref="hardware-driver">drivers</link>
for the adapter aren't installed. Some Bluetooth adapters aren't supported
on Linux, so you may not be able to get the right drivers for them. In this
case, you will probably have to get a different Bluetooth adapter.</p>
</item>
<item>
<title>Adapter not switched on</title>
<if:choose>
<if:when test="platform:unity">
<p>Make sure that your Bluetooth adapter is switched on. Click the
Bluetooth icon in the <gui>menu bar</gui> and check that it's not
<link xref="bluetooth-turn-on-off">disabled</link>.</p>
</if:when>
<p>Make sure that your Bluetooth adapter is switched on. Click the
Bluetooth icon on the top bar and check that it's not <link xref="bluetooth-turn-on-off">disabled</link>.</p>
</if:choose>
</item>
<item>
<title>Device Bluetooth connection switched off</title>
<p>Check that Bluetooth is turned on on the device you're trying to connect
to. For example, if you're trying to connect to a phone, make sure that it's
not in airplane mode.</p>
</item>
<item>
<title>No Bluetooth adapter in your computer</title>
<p>Many computers do not have Bluetooth adapters. You can buy an adapter if
you want to use Bluetooth.</p>
</item>
</terms>
</page>
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