open-vm-tools 2:9.4.0-1280544-5ubuntu6 / etc / vmware-tools / vm-support

#!/bin/sh
##########################################################
# Copyright (C) 2006-2010 VMware, Inc. All rights reserved.
#
# This program is free software; you can redistribute it and/or modify it
# under the terms of the GNU Lesser General Public License as published
# by the Free Software Foundation version 2.1 and no later version.
#
# This program is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY
# or FITNESS FOR A PARTICULAR PURPOSE.  See the Lesser GNU General Public
# License for more details.
#
# You should have received a copy of the GNU Lesser General Public License
# along with this program; if not, write to the Free Software Foundation, Inc.,
# 51 Franklin St, Fifth Floor, Boston, MA  02110-1301 USA.
#
##########################################################

# usage(): prints how to use this script
usage()
{
	echo ""
	echo "Usage: $0 [-h]"
	echo "	-h prints this usage statement"
	exit
}


TARFILE=vm-`date +%Y-%m-%d`.$$.tar
VER=0.88
OUTPUT_DIR=vm-support.$$

# banner(): prints any number of strings padded with
# newlines before and after.
banner()
{
	echo
	for option in "$@"
	do
		echo $option
	done
	echo
}

# The status constants are important and have to be kept
# in sync with VMware Workstation implementation

#	vm-support script is not running
VMSUPPORT_NOT_RUNNING=0
#	vm-support script is beginning
VMSUPPORT_BEGINNING=1
#	vm-support script running in progress
VMSUPPORT_RUNNING=2
#	vm-support script is ending
VMSUPPORT_ENDING=3
#	vm-support script failed
VMSUPPORT_ERROR=10
#	vm-support collection not supported
VMSUPPORT_UNKNOWN=100

#internal state machine state for update
update=0

# UpdateState($state): Updates the VM with the given state.
UpdateState()
{
   if [ $update -eq 1 ]; then
     vmware-xferlogs upd $1
   fi
}

# addfile(): copies whatever files and directories you give it to
# a self contained output directory for later tar'ing
# Working on copies could slow this down with VERY large files but:
# 1) We don't expect VERY large files
# 2) Since /proc files can be copied this preserves the tree without
#    having to cat them all into a file.
# 3) tar barfs on open files like logs if it changes while it's tar'ing.
#    Copying file first makes sure tar doesn't complain
addfile()
{
   file=$1

   dir=`dirname "$file"`
   if [ ! -d "${OUTPUT_DIR}$dir" ]; then
      mkdir -p "${OUTPUT_DIR}$dir"

      if [ $? != 0 ]; then
         banner "Could not create ./${OUTPUT_DIR}$dir... " \
                "Have you run out of disk space?" "Continuing"
         return
      fi
   fi

   # Ignore stdout and handle errors.
   cp -pRP "$file" "${OUTPUT_DIR}$dir" 2>/dev/null
   if [ $? != 0 ]; then
      banner "Could not copy '$file' to the tar area."
   fi
}


# addfiles(): adds a list of files to the archive.
addfiles()
{
   for i in "$@"; do
      addfile $i
   done
}


# runcmd($cmd, $out): executes the command redirected to a file and then adds
# that file to the list of files to tar. It then deletes the temp file since
# addfile makes a copy in its own self-contained area.
runcmd()
{
	$1 > $2 2>/dev/null

	if [ $? != 0 ]; then
	   echo 3
		banner "Either could not run $1 or could not write to $2" \
		       "Do you have a full disk? Continuing..."
	else
		addfile "$2"
		rm -f "$2"
	fi
}


# error(): prints an error message using the "banner" funtion and quits.
error()
{
   banner "$@"
   UpdateState $VMSUPPORT_ERROR
   exit 1
}

# Parse args
for option in $@
do
   case $option in
   "-h")
      usage
      ;;
   "-u")
      update=1
      ;;
   *)
      usage
      ;;
   esac
done

#	Start message

UpdateState $VMSUPPORT_BEGINNING

banner "VMware UNIX Support Script $VER"

#	Check for root privledge

if [ `whoami` != 'root' ]; then
   banner "You are not root, some system information can't be collected."
fi

# Source /etc/profile.  If we can't find it, it's the users problem to get
# their paths straight.
if [ -f /etc/profile ]; then
	. /etc/profile
fi

# Protect against non-default values of $IFS (Not all scripts in /etc/profile.d/
# are good citizens).
if [ `uname` != 'SunOS' ]; then
   unset IFS 2>/dev/null
fi

#	make a subdir to put all your files in.  die if it does not create
mkdir $OUTPUT_DIR

if [ $? != 0 ]; then
	error "Could not create ./${OUTPUT_DIR}. Please cd to a directory to which "
	      "you can write."
fi

banner "Collecting support information..."

# Common stuff that we gather for all OSes.
runcmd "echo vm-support version: $VER" "/tmp/vm-support-version.$$.txt"

addfiles /etc/vmware-tools
addfiles /var/log/boot*
addfiles /var/log/secure*
addfiles /var/log/messages*
addfiles /var/log/syslog*
addfiles /var/run/vmware-*

runcmd "df" "/tmp/df.$$.txt"
runcmd "ifconfig -a" "/tmp/ifconfig.$$.txt"
runcmd "mount" "/tmp/mount.$$.txt"
runcmd "dmesg" "/tmp/dmesg.$$.txt"
runcmd "ulimit -a" "/tmp/ulimit-a.$$.txt"
runcmd "uptime" "/tmp/uptime.$$.txt"
runcmd "date" "/tmp/date.$$.txt"
runcmd "umask" "/tmp/umask.$$.txt"


# stageLinux(): gather information for troubleshooting Linux guests.
stageLinux()
{
   # Try to collect bootloader config.
   if [ -e /etc/lilo.conf ]; then
      addfiles /etc/lilo.conf
   fi

   # And for grub we are not sure about the exact default location so collect them
   # all.
   if [ -e /boot/grub/grub.conf ]; then
      addfile /boot/grub/grub.conf
   fi
   if [ -e /boot/grub/menu.lst ]; then
      addfile /boot/grub/menu.lst
   fi
   if [ -e /etc/grub.conf ]; then
      addfile /etc/grub.conf
   fi

   addfile /etc/cron.daily
   addfile /etc/cron.hourly
   addfile /etc/cron.monthly
   addfile /etc/cron.weekly
   addfile /etc/crontab
   addfile /etc/modules.conf
   addfile /etc/ntp.conf
   addfile /etc/security
   addfile /etc/services

   # Commands to run ($1) and redirect to logs ($2) for inclusion.
   runcmd "ps auwwx" "/tmp/ps-auwwx.$$.txt"
   runcmd "lspci -H1 -M" "/tmp/lspci1.$$.txt"
   runcmd "lspci -H1 -M -vn" "/tmp/lspci2.$$.txt"
   runcmd "/sbin/lsmod" "/tmp/modules.$$.txt"
   runcmd "uname -a" "/tmp/uname.$$.txt"
   runcmd "cat /etc/issue" "/tmp/issue.$$.txt"
   runcmd "rpm -qa" "/tmp/rpm-qa.$$.txt"
   runcmd "netstat -lan" "/tmp/netstat-lan.$$.txt"
   runcmd "route" "/tmp/route.$$.txt"
   runcmd "free" "/tmp/free.$$.txt"
}


# stageFreeBSD(): gather information for troubleshooting FreeBSD guests.
stageFreeBSD()
{
   runcmd "ps auwwx" "/tmp/ps-auwwx.$$.txt"
}

# stageSolaris(): gather information for troubleshooting Solaris guests.
stageSolaris()
{
   runcmd "ps eaf" "/tmp/ps-eaf.$$.txt"
}

case `uname` in
Linux)
   stageLinux
   #	tar options: 'S' for sparse core files.
   TAR_OPTS=-cSf
   ;;
FreeBSD)
   stageFreeBSD
   TAR_OPTS=-cf
   ;;
SunOS)
   stageSolaris
   TAR_OPTS=-cf
   ;;
esac

UpdateState $VMSUPPORT_RUNNING

banner "Creating tar archive..."
tar $TAR_OPTS $TARFILE $OUTPUT_DIR

if [ $? != 0 ]; then
	banner "The tar process did not successfully complete!" \
	       "If tar reports that a file changed while reading, please attempt " \
	       "to rerun this script."
fi

gzip $TARFILE
TARFILE=${TARFILE}.gz

banner "Uploading archive to host..."
vmware-xferlogs enc $TARFILE 2>/dev/null

if [ $? != 0 ]; then
   banner "Could not transmit logs successfully: either the vmware-xferlogs " \
          "binary is not in the path, or you are not in a virtual machine."
fi

#	Clean up temporary files
rm -rf $OUTPUT_DIR

if [ $? != 0 ]; then
	banner "$OUTPUT_DIR was not successfully removed.  Please remove manually."
fi

UpdateState $VMSUPPORT_ENDING
banner "Done, support data available in '$TARFILE'."