/usr/share/otrs/Kernel/Modules/AgentUserSearch.pm is in otrs2 3.3.5-1.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
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# Kernel/Modules/AgentUserSearch.pm - a module used for the autocomplete feature
# Copyright (C) 2001-2014 OTRS AG, http://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
package Kernel::Modules::AgentUserSearch;
use strict;
use warnings;
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {%Param};
bless( $Self, $Type );
# check all needed objects
for my $Object (
qw(ParamObject DBObject LayoutObject ConfigObject LogObject UserObject GroupObject)
)
{
if ( !$Self->{$Object} ) {
$Self->{LayoutObject}->FatalError( Message => "Got no $Object!" );
}
}
# get config for frontend
$Self->{Config} = $Self->{ConfigObject}->Get("Ticket::Frontend::$Self->{Action}");
return $Self;
}
sub Run {
my ( $Self, %Param ) = @_;
my $JSON = '';
# search users
if ( !$Self->{Subaction} ) {
# get needed params
my $Search = $Self->{ParamObject}->GetParam( Param => 'Term' ) || '';
my $Groups = $Self->{ParamObject}->GetParam( Param => 'Groups' ) || '';
my $MaxResults = int( $Self->{ParamObject}->GetParam( Param => 'MaxResults' ) || 20 );
# get all members of the groups
my %GroupUsers;
if ($Groups) {
my @GroupNames = split /,\s+/, $Groups;
GROUPNAME:
for my $GroupName (@GroupNames) {
# allow trailing comma
next GROUPNAME if !$GroupName;
my $GroupID = $Self->{GroupObject}->GroupLookup(
Group => $GroupName,
);
next GROUPNAME if !$GroupID;
# get users in group
my %Users = $Self->{GroupObject}->GroupMemberList(
GroupID => $GroupID,
Type => 'ro',
Result => 'HASH',
Cached => 1,
);
my @UserIDs = keys %Users;
@GroupUsers{@UserIDs} = @UserIDs;
}
}
# workaround, all auto completion requests get posted by utf8 anyway
# convert any to 8bit string if application is not running in utf8
if ( !$Self->{EncodeObject}->EncodeInternalUsed() ) {
$Search = $Self->{EncodeObject}->Convert(
Text => $Search,
From => 'utf-8',
To => $Self->{LayoutObject}->{UserCharset},
);
}
# get user list
my %UserList = $Self->{UserObject}->UserSearch(
Search => $Search,
Valid => 1,
);
my $MaxResultCount = $MaxResults;
# the data that will be sent as response
my @Data;
USERID:
for my $UserID ( sort { $UserList{$a} cmp $UserList{$b} } keys %UserList ) {
# if groups are required and user is not member of one of the groups
# then skip the user
if ( $Groups && !$GroupUsers{$UserID} ) {
next USERID;
}
# The values in %UserList are in the form: 'mm Max Mustermann'.
# So assemble a neater string for display.
# (Actually UserSearch() contains code for formating, but that is usually not called.)
my %User = $Self->{UserObject}->GetUserData(
UserID => $UserID,
Valid => $Param{Valid},
);
my $UserValue = sprintf '"%s %s" <%s>',
$User{UserFirstname},
$User{UserLastname},
$User{UserEmail};
push @Data, {
UserKey => $UserID,
UserValue => $UserValue,
};
$MaxResultCount--;
last USERID if $MaxResultCount <= 0;
}
# build JSON output
$JSON = $Self->{LayoutObject}->JSONEncode(
Data => \@Data,
);
}
# send JSON response
return $Self->{LayoutObject}->Attachment(
ContentType => 'text/plain; charset=' . $Self->{LayoutObject}->{Charset},
Content => $JSON || '',
Type => 'inline',
NoCache => 1,
);
}
1;
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