/usr/share/otrs/bin/otrs.AddService.pl is in otrs2 3.3.5-1.
This file is owned by root:root, with mode 0o755.
The actual contents of the file can be viewed below.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 | #!/usr/bin/perl
# --
# bin/otrs.AddService.pl - add new Services
# Copyright (C) 2001-2014 OTRS AG, http://otrs.com/
# --
# This program is free software; you can redistribute it and/or modify
# it under the terms of the GNU AFFERO General Public License as published by
# the Free Software Foundation; either version 3 of the License, or
# any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU Affero General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA
# or see http://www.gnu.org/licenses/agpl.txt.
# --
use strict;
use warnings;
use File::Basename;
use FindBin qw($RealBin);
use lib dirname($RealBin);
use lib dirname($RealBin) . '/Kernel/cpan-lib';
use lib dirname($RealBin) . '/Custom';
use Getopt::Std;
use Kernel::Config;
use Kernel::System::Encode;
use Kernel::System::Log;
use Kernel::System::DB;
use Kernel::System::Main;
use Kernel::System::Service;
my %Param;
my %CommonObject;
# create common objects
$CommonObject{ConfigObject} = Kernel::Config->new();
$CommonObject{EncodeObject} = Kernel::System::Encode->new(%CommonObject);
$CommonObject{LogObject}
= Kernel::System::Log->new( %CommonObject, LogPrefix => 'OTRS-otrs.AddService' );
$CommonObject{MainObject} = Kernel::System::Main->new(%CommonObject);
$CommonObject{DBObject} = Kernel::System::DB->new(%CommonObject);
$CommonObject{ServiceObject} = Kernel::System::Service->new(%CommonObject);
my $NoOptions = $ARGV[0] ? 0 : 1;
# get options
my %Opts;
getopts( 'hn:p:c:', \%Opts );
if ( $Opts{h} || $NoOptions ) {
print STDERR "Usage: $FindBin::Script -n <Name> -p <Parent> -c <Comment>\n";
exit;
}
if ( !$Opts{n} ) {
print STDERR "ERROR: Need -n <Name>\n";
exit 1;
}
my $ServiceName;
# lookup parent service if given
if ( $Opts{p} ) {
$Param{ParentID} = $CommonObject{ServiceObject}->ServiceLookup(
Name => $Opts{p},
UserID => 1,
);
if ( !$Param{ParentID} ) {
print STDERR "ERROR: Can't add Service: Parent '$Opts{p}' does not exist!\n";
exit 1;
}
$ServiceName = $Opts{p} . '::';
}
$ServiceName .= $Opts{n};
# check if service already exists
my %ServiceList = $CommonObject{ServiceObject}->ServiceList(
Valid => 0,
UserID => 1,
);
my %Reverse = reverse %ServiceList;
if ( $Reverse{$ServiceName} ) {
print STDERR "ERROR: Can't add Service: Service '$ServiceName' already exists!\n";
exit 1;
}
# user id of the person adding the record
$Param{UserID} = '1';
# Validrecord
$Param{ValidID} = '1';
$Param{Name} = $Opts{n} || '';
$Param{Comment} = $Opts{c};
if ( my $ID = $CommonObject{ServiceObject}->ServiceAdd(%Param) ) {
print "Service '$ServiceName' added. ID is '$ID'\n";
}
else {
print STDERR "ERROR: Can't add Service\n";
exit 1;
}
exit(0);
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