/usr/share/otrs/bin/otrs.AddSystemAddress.pl is in otrs2 3.3.5-1.
This file is owned by root:root, with mode 0o755.
The actual contents of the file can be viewed below.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 | #!/usr/bin/perl
# --
# bin/otrs.AddSystemAddress.pl - add new system addresses
# Copyright (C) 2001-2014 OTRS AG, http://otrs.com/
# --
# This program is free software; you can redistribute it and/or modify
# it under the terms of the GNU AFFERO General Public License as published by
# the Free Software Foundation; either version 3 of the License, or
# any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU Affero General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA
# or see http://www.gnu.org/licenses/agpl.txt.
# --
use strict;
use warnings;
use File::Basename;
use FindBin qw($RealBin);
use lib dirname($RealBin);
use lib dirname($RealBin) . '/Kernel/cpan-lib';
use lib dirname($RealBin) . '/Custom';
use Kernel::Config;
use Kernel::System::Encode;
use Kernel::System::Log;
use Kernel::System::DB;
use Kernel::System::Group;
use Kernel::System::Main;
use Kernel::System::Queue;
use Kernel::System::SystemAddress;
my %CommonObject;
# create common objects
$CommonObject{ConfigObject} = Kernel::Config->new();
$CommonObject{EncodeObject} = Kernel::System::Encode->new(%CommonObject);
$CommonObject{LogObject} = Kernel::System::Log->new(
LogPrefix => 'OTRS-otrs.AddSystemAddress.pl',
%CommonObject,
);
$CommonObject{MainObject} = Kernel::System::Main->new(%CommonObject);
$CommonObject{DBObject} = Kernel::System::DB->new(%CommonObject);
$CommonObject{GroupObject} = Kernel::System::Group->new(%CommonObject);
$CommonObject{QueueObject} = Kernel::System::Queue->new(%CommonObject);
$CommonObject{SystemAddressObject} = Kernel::System::SystemAddress->new(%CommonObject);
my %Param;
my %Options;
use Getopt::Std;
getopts( 'c:d:e:q:h', \%Options );
if ( $Options{h} ) {
print STDERR "Usage: $0 [-c <comment>] -d <display name> \n";
print STDERR " -e <email address> -q <queue name>\n";
exit;
}
if ( !$Options{d} ) {
print STDERR "ERROR: Need -d <display name>\n";
exit 1;
}
if ( !$Options{e} ) {
print STDERR "ERROR: Need -e <email address>\n";
exit 1;
}
if ( !$Options{q} ) {
print STDERR "ERROR: Need -q <queue name>\n";
exit 1;
}
# user id of the person adding the record
$Param{UserID} = '1';
# validrecord
$Param{ValidID} = '1';
$Param{Comment} = $Options{c} || '';
$Param{Realname} = $Options{d} || '';
$Param{Queue} = $Options{q};
$Param{Name} = $Options{e};
# check if queue exists
$Param{QueueID} = $CommonObject{QueueObject}->QueueLookup(
Queue => $Param{Queue},
);
if ( !$Param{QueueID} ) {
print STDERR "ERROR: Queue $Param{Queue} not found\n";
exit 1;
}
# check if system address already exists
my $SystemExists = $CommonObject{SystemAddressObject}->SystemAddressIsLocalAddress(
Address => $Param{Name},
);
if ($SystemExists) {
print STDERR "ERROR: SystemAddress $Param{Name} already exists\n";
exit 1;
}
if ( my $ID = $CommonObject{SystemAddressObject}->SystemAddressAdd(%Param) ) {
print "System Address '$Options{e}' added. Id is '$ID'\n";
}
else {
print STDERR "ERROR: Can't add System Address\n";
}
exit(0);
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