/var/lib/otrs/stats/Stats.NewTickets.en.xml is in otrs2 3.3.5-1.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 | <?xml version="1.0" encoding="ISO-8859-1"?>
<otrs_stats>
<Cache>1</Cache>
<!--<Title>Neue Tickets</Title>-->
<Title>New Tickets</Title>
<!--<Description>Anzahl der neuen Tickets pro Tag und Queue die im letzten Monat in das System gelangt sind.</Description>-->
<Description>Total number of new tickets per day and queue which have been created during the last month.</Description>
<Format>Print</Format>
<Object>Ticket</Object>
<ObjectModule>Kernel::System::Stats::Dynamic::Ticket</ObjectModule>
<Permission>stats</Permission>
<StatType>dynamic</StatType>
<SumCol>1</SumCol>
<SumRow>1</SumRow>
<UseAsValueSeries Element="QueueIDs" Fixed="1">
</UseAsValueSeries>
<UseAsXvalue Element="CreateTime" Fixed="1" TimeRelativeCount="1" TimeRelativeUnit="Month" TimeScaleCount="1">
<SelectedValues>Day</SelectedValues>
</UseAsXvalue>
<Valid>1</Valid>
</otrs_stats>
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