rt4-doc-html 4.0.19-1 / usr / share / doc / rt4-doc-html / UPGRADING-3.0.html

<ul id="index">
  <li><a href="#UPGRADING-FROM-3.0.0-AND-EARLIER">UPGRADING FROM 3.0.0 AND EARLIER</a>
    <ul>
      <li><a href="#Installation">Installation</a></li>
      <li><a href="#Rights-changes">Rights changes</a></li>
      <li><a href="#Web-server-configuration">Web server configuration</a></li>
    </ul>
  </li>
</ul>

<h1 id="UPGRADING-FROM-3.0.0-AND-EARLIER"><a href="#___top">UPGRADING FROM 3.0.0 AND EARLIER</a></h1>

<h2 id="Installation"><a href="#___top">Installation</a></h2>

<p>We recommend you move your existing /opt/rt3 tree completely out of the way before installing the new version of RT, to make sure that you don&#39;t inadvertently leave old files hanging around.</p>

<h2 id="Rights-changes"><a href="#___top">Rights changes</a></h2>

<p>Now, if you want RT to automatically create new users upon ticket submission, you MUST grant &#39;Everyone&#39; the right to create tickets. Granting this right only to &quot;Unprivileged Users&quot; is now insufficient.</p>

<h2 id="Web-server-configuration"><a href="#___top">Web server configuration</a></h2>

<p>The configuration for RT&#39;s web interface has changed. Please refer to docs/web_deployment.pod for instructions.</p>

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